Terms of use

What CommunitySafe is

CommunitySafe is a neighborhood-level safety-awareness tool that surfaces publicly published police-incident data for 45 supported US cities and counties, compared to the FBI Crime in the Nation national average. It is informational and educational.

CommunitySafe is operated by CyberWave Technologies LLC (cyberwaveglobal.com) (“we”, “us”). By using CommunitySafe you agree to these Terms. Questions about these Terms: info@cyberwaveglobal.com.

What CommunitySafe is NOT

• Not a substitute for 911 or any emergency service. In an emergency, call 911. CommunitySafe does not contact emergency services on your behalf.
• Not a substitute for professional safety, legal, medical, or financial advice.
• Not predictive of future crime. All scores reflect historical reporting only — what has already been published in the city's own open-data feed.
• Not a surveillance product. Individual people are never identified, tracked, or geolocated.

Permitted uses

Personal use to inform travel or routine planning, awareness of recent activity in your area, and orientation when moving between cities.

Prohibited uses

You agree not to use CommunitySafe — or any data exported from it — as the sole or primary basis for:

• Housing decisions (renting to, leasing to, denying housing to a person).
• Lending or insurance underwriting decisions.
• Hiring or employment decisions.
• Any decision regulated by the Fair Housing Act, Equal Credit Opportunity Act, or similar laws that prohibit discrimination based on protected characteristics or geographic proxies for them.
• Confronting, following, filming, or approaching any individual.
• Vigilante action of any kind.

You also agree not to scrape the app to re-host its scoring, attempt to identify individuals from aggregated data, or use the app in any way that violates the terms of the underlying open-data feeds (each city's open-data portal has its own terms — typically permissive for non-commercial use with attribution).

Acceptable use & rate limits

To keep the app responsive for everyone and to protect the upstream open-data feeds from being saturated, public API endpoints are rate-limited per IP — typical limits are 30-60 requests per minute per endpoint family, with the AI Assistant capped lower (10/min) because each call has a real per-token cost. Sustained automated access beyond these limits will receive HTTP 429 responses with a Retry-After header.

You agree not to attempt to circumvent the rate limits, generate synthetic load against the app, scrape the per-neighborhood pages at high volume, or otherwise impair the service's availability for other users.

AI Assistant

The optional AI Assistant uses a third-party large language model to answer questions about CommunitySafe's data. By using it you acknowledge that:

• Outputs are generated by a probabilistic model and may be inaccurate, incomplete, or out of date. Every numeric claim the assistant makes includes a source URL — verify against that source before acting on it.
• Outputs are not professional advice (legal, medical, security, or otherwise) and must not be treated as such.
• The text of your prompt is transmitted to the AI provider for processing. See the Privacy policy for what travels and how.
• The assistant is not available in regions where it would violate local law.

Community posts & moderation

Posts you submit through the CommunitySafe tab are public by design and persist after you close the app. An automated pre-vetter blocks posts containing profanity or slurs, threats of violence, addresses below the block level, vehicle plates, phone numbers, named individuals, or descriptions that profile people by appearance. Posts that survive vetting may still be reported by other users and reviewed.

Repeated rejected posts, repeated upheld reports against you, or any abuse of the moderation system itself can result in a temporary suspension or, for severe / repeated violations, a permanent ban from posting. You agree your posts are factual to the best of your knowledge and that you have the right to share them. Edits to your own posts are recorded in an append-only history so the moderation context is preserved.

By submitting a post, comment, or photo you grant CyberWave Technologies LLC a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute that content within and in connection with the Service. You retain ownership of your content. This license ends when you delete the content or your account, except for copies retained in backups or already shared by others.

Data accuracy

CommunitySafe re-displays data from official city open-data portals without editorial modification. We rely on those publishers to be accurate and current. Police-incident data is reported by officers; it reflects what was reported, not necessarily what occurred. Publication delays can be 7-30 days depending on the city. The FBI national-rate comparison comes from the FBI Crime Data Explorer (cde.ucr.cjis.gov), pulled as the annual sum of monthly UCR rates for the most-recent complete calendar year. For full methodology, see the Methodology page.

No warranty

CommunitySafe is provided "as is" without warranty of any kind. We do not warrant that the data is current, complete, or fit for any particular purpose. To the extent permitted by applicable law, CommunitySafe and its operators disclaim liability for any decision made in reliance on data displayed by the app.

Limitation of liability & indemnity

To the maximum extent permitted by applicable law, CyberWave Technologies LLC and its operators, officers, and contributors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of — or inability to use — CommunitySafe or any decision made in reliance on it. CommunitySafe is provided free of charge; to the extent any liability cannot be excluded, it is limited in the aggregate to USD 100.

You agree to indemnify and hold harmless CyberWave Technologies LLC from any claim arising out of your misuse of the app, your violation of these Terms, your use of the data for a prohibited purpose (including any housing, lending, insurance, or employment decision), or any content you submit to the community feed.

If any provision of these Terms is held unenforceable, the remaining provisions stay in effect. These Terms, together with the Privacy Policy, are the entire agreement between you and CyberWave Technologies LLC regarding CommunitySafe.

Governing law & contact

CommunitySafe is operated by CyberWave Technologies LLC, a California limited liability company. These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules, and you agree to the exclusive jurisdiction and venue of the state and federal courts located in California for any dispute that is not otherwise resolved. Questions about these Terms: info@cyberwaveglobal.com · cyberwaveglobal.com.

Dispute resolution — arbitration & class-action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL. You may opt out within 30 days — see below.

Agreement to arbitrate. You and CyberWave Technologies LLC agree that any dispute, claim, or controversy arising out of or relating to CommunitySafe or these Terms (a "Dispute") will be resolved by binding individual arbitration rather than in court, except that (a) either party may bring an individual claim in small-claims court, and (b) either party may seek injunctive or other equitable relief in the California courts identified above to protect its intellectual property or to stop unauthorized access to or misuse of the service.

Arbitration procedure. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms, and conducted in English. You may elect to have it conducted by telephone, by video, on written submissions, or in person in the county where you live or another mutually agreed location. The arbitrator's decision is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. You and CyberWave Technologies LLC agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any representative or class proceeding. If this class-action waiver is found unenforceable as to a particular claim, then that claim — and only that claim — will be severed and may proceed in the California courts identified above.

Your 30-day right to opt out. You may opt out of this arbitration agreement (including the class-action waiver) within 30 days of first accepting these Terms by emailing info@cyberwaveglobal.com with the subject line "Arbitration Opt-Out" and stating your name and that you decline to arbitrate. Opting out affects no other part of these Terms, and you keep your right to litigate Disputes in the California courts identified above. If you do not opt out within 30 days, you agree to be bound by this section.

Fees & severability. AAA's rules govern filing and arbitration fees; where those fees would make arbitration cost-prohibitive for you compared with litigation, CyberWave Technologies LLC will pay the portion necessary so that arbitration is not cost-prohibitive. If any part of this section other than the class-action waiver is found unenforceable, the remainder of this section will still be given effect.

Changes

These terms may be updated as the app evolves. Material changes will be noted by the "Last updated" date at the top of this page.